In today’s tech-savvy world of automation, CRMs like SugarCRM and Salesforce.com are so powerful that they can help meet your business’ needs without the cost of hiring a programmer at $200+/hour. When a business requires specific functionality, such as custom fields, home screen layouts,......
Pacific Street Inc. is a business management and consulting firm that empowers businesses with cutting-edge customer relationship management (CRM) technologies for business development, logistics, shipping, and custom internal processes. In a nutshell, we make your business more productive and profitable by leveraging the best-suited, advanced tech tools and service-based solutions.
Pacific Street is earnest about guiding companies into the world of process automation to reduce costs, increase efficiency, avoid errors, and evolve the old-school means of customer prospecting. Whether it’s the enterprising power of Salesforce.com or the fine-tuning specificity of SugarCRM, we help you choose, customize, and deploy the right type of CRM tools, so you can focus on what really matters: your customers.
Whether you need to start from scratch or migrate from an old system to a new CRM, Pacific Street can guide, manage, and implement your new CRM and seamlessly get your staff up to speed on using it.How a CRM can grow your business
When your CRM is off it's game, Pacific Street offers CRM modification services to reevaluate your business automation needs, tune up your CRM, and get your business running at peak efficiency.Does your CRM need a tune-up?
Ongoing CRM Administration
Regular maintenance and adjustments keep your CRM in tip-top shape and aligned with your changing business needs - at a much lower cost than hiring an internal CRM professional.Get in touch!
We mold your CRM to fit your business. The possibilities are endless, but here are a few examples.
Streamlining of fields, modules/objects, and processes
User/role sharing, visibility, and security settings
Advanced custom reports & dashboards
Accounting data synchronization
Cloud plugins/applications integration
Automated workflows and approval processes
Call center integration
Email marketing solutions - design and implementation
Optimizing reminders and notifications
Staff training and support
The road to simplification doesn’t have to be hard
Paul’s 4 step consultation process
Assess and analyze your company’s current reality – the good, bad and ugly of total operations.
Determine the needs of all the working parts and design a goal-oriented gameplan.
Leverage key tools and train your staff to execute on a customized formula.
Tap powerful 360-analytics to track and tweak strengths and opportunities.
Latest CRM Posts
- 07 February | Paul Hekimian | CRM Solutions Pacific Street Inc. | No comment
Does your CRM send out automated birthday emails? If not, then you’re missing out on a valuable way to show your customers you care! Sending birthday emails is a great way to acknowledge and engage with your patrons, while they, in turn, develop warm feelings for your company. So,......
- 14 August | Paul Hekimian | CRM Solutions Pacific Street Inc. | No comment
It’s important to keep your CRM system up-to-date with your business processes so that as your needs change, your CRM continues to provide value to your users. If you don’t have a CRM Administrator managing this, you may be noticing more and more user complaints......
Every CRM (Customer Relationship Management) system requires some level of maintenance to stay up to date with security and feature changes as well as with its company’s business processes, If it’s been a while since your CRM has worked seamlessly for your company, it’s time......
- Case Study
- Pacific Street Inc.
"Paul is a compassionate person with strong dedication for his work. His ability to embrace challenges that are presented to him combined with a truly selfless approach is admirable."Mitch Thrower,
"Paul Hekimian is a deeply enthusiastic life force. When he's involved, attached, or connected to something - a group, a business, an idea - anything, he is behind it with full commitment and energy!"Ian Murray,
"Though a realist, Paul's attitude is one that focuses on how to adapt, or change, or make things better. He has excitement, encouragement, enthusiasm, and is eager to assist and aid others."Todd Williams,