Every CRM (Customer Relationship Management) system requires some level of maintenance to stay up to date with security and feature changes as well as with its company's business processes, If it's been a while since your CRM has worked seamlessly for your company, it's time...
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So, you've got a CRM. Perhaps it's been a great system for some time, especially since you had it properly customized for your business processes and users; but lately, it just hasn't been itself. Or, perhaps it's never worked quite right for your business. Even the...
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Perhaps you've heard about CRM (Customer Relationship Management) systems before, and maybe you've even used one, but haven't quite determined what the fuss is all about. To put it simply, the fuss is about customization. The single greatest thing about a CRM is that it...
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(Photo by James Carbone for the Los Angeles Daily News) Honeybees at work producing honey combs in the “hive body” at the La Canada Flintridge home of Max DeBrouwer. Worker honeybees raised during the spring or summer months may live for 6 or 7 weeks....
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CRM (Customer Relationship Management) systems are a great tool to automate your business, support your sales team, provide a great customer experience, and increase your revenue. Unfortunately, many companies looking to deploy a CRM solution end up using the CRM for little more than "an...
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Using SugarCRM and Call Center Integration to Fully Automate Business Operations The Problem A pharmaceutical call center that specializes in marketing, prescription management, and order fulfillment, was drowning in tremendous amounts of paper used in their qualification and contact management process. As business grew rapidly, they simply...
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