call center automation

Case Study: Pharmaceutical Call Center Process Automation

  |   CRM Solutions, Healthcare, Pacific Street Inc.   |   No comment

Using SugarCRM and Call Center Integration to Fully Automate Business Operations   The Problem A pharmaceutical call center that specializes in marketing, prescription management, and order fulfillment, was drowning in tremendous amounts of paper used in their qualification and contact management process. As business grew rapidly, they simply...

Read More

Beehive Heroes

  |   |   No comment

Posted August 6, 2014 by The Argonaut in News Story by Rebecca Kuzins Most people who discover a beehive in their backyard would be glad to see it gone. Paul Hekimian is not like most people. After discovering a hive in an avocado tree behind his Santa Monica home...

Read More